Understanding Your Hosting Plan

Choosing the right hosting plan matters, and knowing exactly what's included helps you get the most out of your Apex account.

Managed WordPress Plans #

• Starter Essentials — Includes 1 website, 10GB of NVMe SSD storage, WordPress pre-installed, 24/7 ticket support, daily backups, and SSL plus firewall protection.
• Starter Premium — Our most popular WordPress tier. Includes everything in Essentials, plus 20GB of NVMe SSD storage, automatic theme and plugin updates, and Apex-optimized performance tuning.
• Starter Optimum — Built for growing sites. Includes 50GB of NVMe SSD storage, priority chat and Slack support, our Global CDN across 119 points of presence, and uptime monitoring.

Managed WooCommerce Plans #

• WooCommerce Essentials — Includes 1 website, 10GB of NVMe SSD storage, WooCommerce pre-installed, cart abandonment emails, 1 free basic migration, and Redis object caching.
• WooCommerce Premium — Includes 2 websites, 50GB of NVMe SSD storage, a 2-part cart abandonment email series, 2 free basic migrations, and premium support.
• WooCommerce Optimum — Includes 3 websites, 100GB of NVMe SSD storage, priority chat and Slack support, a 3-part abandonment series, and our Global CDN.

How to Check Your Current Plan #

1. Log in to my.apexmanagedhosting.com.
2. On your main dashboard, look for the Account Overview section.
3. Your active plan name, billing cycle, and renewal date are listed here.
4. For more detail on resource usage, open Your Apex Managed Panel and check the My Hosting Summary page.

How to Upgrade Your Plan #

1. From your dashboard at my.apexmanagedhosting.com, click Plans.
2. Compare available tiers and select the plan that fits your needs.
3. Click Upgrade next to your chosen plan.
4. Review the prorated billing details shown on screen.
5. Confirm the upgrade to apply the new plan to your account immediately.

Signs It Might Be Time to Upgrade #

• Your storage usage is consistently near your plan's limit.
• Your site's traffic has grown and you want CDN coverage or priority support.
• You need to host additional websites under the same account.
• You're launching a WooCommerce store and need better caching or support response times.

Need Help? #

If you need further assistance, contact our support team at [email protected] or start a live chat from any page on apexmanagedhosting.com.