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Once your site is set up on Apex, the final step is making sure your domain actually points to it. This usually means updating either your domain’s nameservers or its A record at your domain registrar.
Two Ways to Point Your Domain #
- Updating Nameservers — This hands off all DNS management to Apex, letting you manage records directly within Your Apex Managed Panel. This is the simpler, more common approach.
- Updating an A Record — This keeps DNS management at your current registrar but points your domain’s traffic to your Apex server’s IP address.
Finding Your Apex Hosting Details #
- Log in to my.apexmanagedhosting.com and open Your Apex Managed Panel.
- Select the instance you want to connect your domain to.
- Go to the Domain or Instance Details section.
- Note down the nameservers listed or the server’s IP address.
Option 1: Updating Nameservers #
- Log in to your domain registrar’s website (such as GoDaddy, Namecheap, or Google Domains).
- Find the DNS or Nameserver settings for your domain.
- Replace the existing nameservers with the ones provided in Your Apex Managed Panel.
- Save your changes.
- Nameserver changes can take anywhere from a few minutes to 24 hours to fully propagate.
Option 2: Updating an A Record #
- Log in to your domain registrar’s website.
- Navigate to the DNS management section.
- Locate the A record for your root domain (often shown as “@”).
- Update the value to the IP address provided in Your Apex Managed Panel.
- If you also want your “www” version to work, update or add a CNAME record pointing “www” to your root domain.
- Save your changes and allow time for propagation.
Confirming the Change Worked #
- After waiting for propagation, visit your domain directly in a browser.
- Confirm it loads your Apex-hosted site.
- In Your Apex Managed Panel, check the instance’s domain status — it should show as “Connected” or “Active.”
- If the SSL certificate hasn’t been issued yet, it typically provisions automatically once the domain points correctly.
A Note on Timing #
DNS changes aren’t always instant. While many changes take effect within a couple of hours, full global propagation can take up to 24–48 hours.
Need Help? #
If you need further assistance, contact our support team at [email protected] or start a live chat from any page on apexmanagedhosting.com.
