How to Access Your Site via SFTP

SFTP (Secure File Transfer Protocol) lets you connect directly to your website’s files using a desktop application. This is especially useful for uploading large numbers of files, editing code directly, or downloading a full copy of your site.

Finding Your SFTP Credentials #

1. Log in to my.apexmanagedhosting.com and open Your Apex Managed Panel.
2. Select the instance you want to connect to.
3. Navigate to the SFTP or FTP Accounts section.
4. Here you’ll find your hostname, username, and port number. Use Reset Password or Generate Password to create credentials if none are shown.
5. Copy these details somewhere safe.

Connecting with FileZilla #

1. Download and install FileZilla (free for Windows, Mac, and Linux) from filezilla-project.org.
2. Open FileZilla and look at the Quickconnect bar at the top.
3. Enter your hostname in the Host field.
4. Enter your username and password in their respective fields.
5. Enter the port number provided by Apex (SFTP typically uses port 22).
6. Click Quickconnect.
7. Once connected, your local files appear on the left and your server files on the right.

Connecting with Cyberduck #

1. Download and install Cyberduck (free for Windows and Mac) from cyberduck.io.
2. Open Cyberduck and click Open Connection.
3. From the dropdown, select SFTP (SSH File Transfer Protocol).
4. Enter your hostname, username, password, and port number.
5. Click Connect.

Basic File Management Tips #

• Uploading files: Drag and drop files from your computer into the appropriate folder on the server (usually within public_html or wp-content).
• Downloading files: Drag files from the server to your local computer.
• Editing files: Most SFTP clients let you double-click a file to edit it and automatically re-upload changes.
• Be careful with core folders: Avoid modifying WordPress core files (like wp-admin or wp-includes) unless you know exactly what you’re doing.
• Always back up first: Create a fresh backup through Your Apex Managed Panel before making bulk changes via SFTP.

Need Help? #

If you need further assistance, contact our support team at [email protected] or start a live chat from any page on apexmanagedhosting.com.