Promo codes are a great way to save on your hosting plan. Here's how to make sure your discount is applied correctly.
Where to Enter a Promo Code #
Promo codes are entered during checkout, powered by SureCart:
- Choose your hosting plan and click Get Started or Buy Now on apexmanagedhosting.com.
- On the checkout page, look for a field labeled Promo Code, Discount Code, or Coupon Code near the order summary.
- Type or paste your code exactly as provided (codes are often case-sensitive).
- Click Apply.
- Confirm the discount appears in your order summary before completing purchase.
What Happens If a Code Doesn't Work #
- Expiration date: Many codes are only valid for a limited time.
- Plan eligibility: Some codes only apply to specific plans or billing frequencies.
- Typos: Copy and paste the code rather than typing it manually.
- One-time use: Some codes can only be redeemed once per customer.
If the code still won't apply, contact our support team before completing checkout.
Do Discounts Apply to Renewals or Just the First Billing Period? #
This depends on the specific promo code. Some apply only to your first billing cycle, after which your plan renews at the standard rate. Others apply to every renewal. The checkout page will display this detail — look for language like "first term only" vs. "applies to all renewals."
If a Code Was Missed at Checkout #
If you completed your purchase and later realized you forgot to apply a valid promo code, reach out to our support team as soon as possible. In many cases, we can retroactively apply the discount as an account credit toward your next billing cycle.
Need Help? #
If you need further assistance, contact our support team at [email protected] or start a live chat from any page on apexmanagedhosting.com.
